Privacy policy
Who we are
Suggested text: Our website address is: https://chronohubvault.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
Frequently Asked Questions
Buying A Watch
We insist on making it easy to purchase a luxury watch in person or online. Customers can make an appointment to visit our retail store Monday-Friday in Oak Park, Michigan, or simply go to chronohubvault.com to purchase one of the watches listed and have it shipped straight to you.
We can source just about any watch from any brand within 24-48 hours.
Let us know which model from which brand watch you are looking for.
Info needed: brand, model, new or pre owned, which dial, and time frame.
We will get you a quote within 24 hours.
Place deposit to secure watch and have it ordered.
Once the watch arrives to our store, we will bill for the balance and watch will either be shipped or can be picked up in store.
The Watches
We guarantee that every watch on this site is 100% authentic unless otherwise noted. Further, all our watches that may have been serviced, are serviced with authentic Rolex parts. My Watch LLC stands behind this authenticity guarantee and offers a full refund on any watch not found to be completely authentic.
Note: We do occasionally get watches that have aftermarket bezels, or customized by professional companies such as BLAKEN. The listing for the watch will clearly state any aftermarket parts such as a bezel that has been added to the watch. This is not common, but occasionaly we do offer them for sale due to high demand.
All Rolex watches listed on our site have been tested by a Rolex Service Provider who holds a Rolex parts account. If a Rolex watch is not operating within Rolex specification, we will have it serviced prior to listing for sale, utilizing Rolex replacement parts as needed.
Note: Watches are put on a timegrapher to ensure accuracy and also pressure tested to ensure water resistance.
Watches listed on our site that are complete with “papers” (or warranty card) will carry the remainder of the manufacture warranty for that brand.
Example: Rolex watches come with a 5 year warranty, if you purchase a pre owned watch that is dated June/2020, that watch still has its manufacture warranty valid through Rolex until June/2025. Rolex Authorized Dealers located anywhere in the world will honor this warranty with the warranty paper or warranty card.
NOTE: The warranty follows the watch. This means that even if you are NOT the original owner, Rolex will still warranty the watch as long as it is in the warranty timeframe. Also, 2020 and later warranty cards from Rolex no longer have a individuals name on it, it will only contain the model #, serial # and date of purchase.
Common custom work we can do includes diamond bezels, aftermarket meteroite dials, tiffany blue dials, arabic dials, custom straps with exotic materials, buss downs and more.
Contact the store at 1-248-422-0909 with your request.
If a watch has original box and/or papers it will be stated, and the picture of all the contents including the box and paperwork will be shown on the last photo which can be seen whe you scroll all the way to the right. Occasionally we get watches that do not have papers, it will be stated in the description without papers or without warranty card, the watch will be discounted accordingly when without papers.
Note: 40% of watches sold are without papers, especially when you get over 10 years old as they may get misplaced during moving, accidently thrown away not realizing they have an affect on watch value. This shouldn’t prevent you from purchasing said watch, but it should be discounted when compared to the same with papers.
Payment Options
Our payment options are bank wire (bank transfer), cash, all major US credit/debit cards, and our payment plan offering is via third-party provider Affirm. For international orders, we accept wire payment only. All credit card payments go through a fraud check which can take about 24-48 hours to complete.
For deposits (when sourcing a watch) we also accept Zelle, Venmo, Cash App, and Apple Pay.
Note:
The advertised price is already discounted for paying by cash/wire transfer.
Credit/Debit Card Visa/Master Card/Discover +3.5%
Amex/Paypal +4.5%
Affirm / Shop Pay +6.7%
Crypto +2%
Cash amounts over $10K will require a CTR (banking form) filled out.
We do not offer a payment plan directly. For payment plans you can choose Affirm at checkout and you will be redirected to their site for payment options. If you are not satisfied with their terms you can back out of the order at any time. If you have any questions about your Affirm payment, you will need to contact Affirm directly.
Note: Listed prices are advertised for wire transfer and already discounted 6.7% compared to the cost when using Affirm. Affirm orders will need to add 6.7% to the price you see advertised. EX: If a watch is listed at $10,000, when using affirm the total would be $10,670
We will notify you via email that wire has been received and that your watch is being processed to ship. If payment was made by credit card or 3rd party, we may call you with security questions. To ensure your order is not held up, please be sure to send a copy of your drivers license. Once your watch is ready to ship, you will receive tracking information.
Yes, we accept Crypto Currency including BTC/BITCOIN, USDT, ETH, DOGE, amongst others. There is a 2% fee to process your Cypto Payment.
Shipping
The following shipping rates are for FedEx Standard Overnight unless otherwise noted, all orders are fully insured for the order total. We offer flat rate shipping fee for all orders up to $150,000 shipping within the CONUS, see the below rates.
Fedex Express
1 to 2 business days • Orders $0.00–$999.99
Cost $0.00 (Free)
FedEx Express
1 to 2 business days • Orders $1,000.00–$19,999.99
Cost $100.00
FedEx Express
1 to 2 business days • Orders $20,000.00–$49,999.99
Cost $150.00
FedEx Express
1 to 2 business days • Orders $50,000.00–$79,999.99
Cost $200.00
FedEx Express
1 to 2 business days • Orders $80,000.00–$124,999.99
Cost $250.00
FedEx Express
1 to 2 business days • Orders $125,000.00–$149,999.99
Cost $300.00
Armed Transport Service
1 to 2 business days • Orders $150,000.00-500,000
Cost $1,000.00 to XX,XXXX
Our exclusive shipping carrier is FedEx. Orders are fully insured for the total of the order, if we issue you a shipping label for a trade-in or buy back, the label will be insured for the agreed buyback/trade-in price.
Note: Orders over 150K as will all international orders will get an individual shipping quote that is different than the rates listed.
Orders paid by wire will be shipped on the day we receive confirmation of the funds cleared from our bank. The cut off time to receive incoming wires is 5pm ET (3pm PST). EX: If payment is wired on a Monday, and funds are received on Monday, they go into pending status until they are cleared the following business day. On Tuesday they will be listed as cleared status and the order will be prepared for overnight shipping with an expected delivery date of Wednesday. You will receive a tracking number via email.
Orders paid by credit card go through a fraud check that typically takes 24-48 hours to complete. Once the fraud check is complete the order will be prepared for shipping and your order will go out either that same day or the following business day based on if it met the shipping cutoff time of 2pm ET.
No orders are shipped or delivered on weekends or holidays. We cannot guarantee any particular delivery date. Items ordered together may ship separately.
Note: All orders will be sent to the FedEx store nearest you. Someone from our shipping department will contact you to let you know which FedEx store the package is sent to, when you go to pickup you simply take your ID into the FedEx store and they will release the package to you. This is so that the package can be fully insured for the purchase price. Although this may seem inconvenient, this process is required by our insurance, greatly reduces any claims made, and is much more secure than sending to a residence.
All orders will be sent to the FedEx store nearest you. Someone from our shipping department will contact you to let you know which FedEx store the package is sent to, when you go to pickup you simply take your ID into the FedEx store and they will release the package to you. This is so that the package can be fully insured for the purchase price. Although this may seem inconvenient, this process is required by our insurance, greatly reduces any claims made, and is much more secure than sending to a residence.